Terms of service

Overview

Welcome to Mocaloa. Throughout these Terms of Service, "we," "us," and "our" refer to Mocaloa and KAVORAE INC.

Mocaloa operates this website and store, including all related content, features, tools, products, and services, to provide you with an online shopping experience. Our store is powered by Shopify, which helps us operate the Services.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents using your device to access the Services.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Section 2 - Products

We make reasonable efforts to display our products, product images, colors, descriptions, pricing, and availability as accurately as possible. However, actual product colors and appearance may vary depending on your device, screen settings, lighting, and other display conditions.

All product descriptions, pricing, discounts, promotions, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.

Section 3 - Orders

Placing an order through our Services constitutes an offer to purchase. We reserve the right to accept, reject, cancel, or limit any order at our discretion.

An order is not considered accepted until payment has been received and processed and we confirm acceptance of the order.

Please review your order carefully before submitting it, as cancellation requests may not be possible once the order has been accepted or processed.

Returns, refunds, and exchanges are governed by our Return & Refund Policy. Purchases are intended for personal or household use only and may not be purchased for resale, unauthorized commercial distribution, or unlawful export.

Section 4 - Pricing and Billing

All prices, discounts, and promotions are subject to change without notice. The price charged will be the price displayed at the time your order is placed and confirmed in your order confirmation email.

Unless otherwise stated, prices do not include applicable taxes, shipping fees, customs duties, import charges, or other fees that may apply to your order.

You agree to provide accurate, complete, and current billing, payment, and account information.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on product availability, shipping destination, carrier operations, weather, holidays, or other circumstances beyond our control.

We currently ship to the United States only. Please refer to our Shipping Policy for more details.

Section 6 - Intellectual Property

All content and materials available through our Services, including text, images, graphics, videos, audio, trademarks, logos, product names, design elements, and overall site layout, are owned by Mocaloa, KAVORAE INC, our affiliates, licensors, or content providers and are protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, display, sell, license, or exploit any part of the Services without our prior written permission.

Section 7 - Third-Party Tools and Links

Our Services may contain links to third-party websites, content, applications, or services. We are not responsible for examining or evaluating their content, accuracy, privacy practices, security, or policies.

If you choose to access third-party websites or services, you do so at your own risk.

Section 8 - Relationship with Shopify

Our store is powered by Shopify, but all sales and transactions are between you and Mocaloa.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of your purchases from Mocaloa, including product issues, delivery issues, customer service matters, refunds, returns, or any related claims.

Section 9 - Privacy

Any personal information collected through our Services is handled in accordance with our Privacy Policy and, where applicable, Shopify's privacy practices.

Section 10 - Reviews, Feedback, and User Content

If you submit suggestions, reviews, comments, photos, ideas, or other content, you grant us permission to use, reproduce, modify, publish, distribute, display, and otherwise use that content for lawful business purposes, including marketing and commercial purposes.

You represent that your submitted content is accurate, not misleading, does not violate any law or third-party rights, and does not contain unlawful, offensive, abusive, or harmful content.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

Section 12 - Prohibited Uses

You may use the Services only for lawful purposes. You may not use the Services to:

Violate any applicable law, regulation, or ordinance;
Infringe or violate intellectual property rights or other rights of any person or entity;
Submit false, inaccurate, or misleading information;
Upload or transmit viruses, malware, spam, or harmful code;
Scrape, crawl, harvest, or otherwise extract data from the Services without authorization;
Bypass, disable, or interfere with security features, access controls, or usage limitations;
Engage in conduct that could harm Mocaloa, Shopify, our customers, or other users.

We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.

Section 13 - Termination

We may suspend or terminate your access to the Services at any time, with or without notice, at our sole discretion, including if we believe you have violated these Terms or used the Services in a way that may cause harm.

Section 14 - Disclaimer of Warranties

The Services and all products offered through them are provided on an "as is" and "as available" basis, except where expressly stated otherwise.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, and availability.

Section 15 - Limitation of Liability

To the fullest extent permitted by law, Mocaloa, KAVORAE INC, our affiliates, officers, employees, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any indirect, incidental, punitive, special, consequential, or exemplary damages arising from your use of the Services or any products purchased through them.

In jurisdictions where limitations of liability are not permitted, our liability will be limited to the maximum extent permitted by applicable law.

Section 16 - Indemnification

You agree to indemnify, defend, and hold harmless Mocaloa, KAVORAE INC, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms, your violation of any law or third-party rights, your misuse of the Services, or your submission of user content.

Section 17 - Governing Law

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Section 18 - Changes to These Terms

We may update or revise these Terms at any time by posting the updated version on this page.

It is your responsibility to review these Terms periodically. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.